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About Luminous Group
Barton Friedland
 A veteran of both Apple and
NeXT, Barton Friedland has worked with and implemented leading edge technologies
for over 20 years for companies such as American
Express, JP Morgan,
Elite Model Management, and Stüssy.
From 2003-2006 he held the position of Director of Engineering for
Spoken Translation where he developed technology for which he holds a
patent.
He holds a Master’s degree in
Interdisciplinary Computer Science from Mills College and was a senior
member of the aMap HCI research project at Stanford
University.
Barton’s
postgraduate research employs an
ethnographic approach to understand how people’s beliefs shape their
use of tools, and how to this knowledge can be employed to maximize the benefits
of computer technology. An established community leader, he is a founding member of
Bay Area .NET Users Group and its first Group Chair. He introduced the
vision of expanded and interconnected chapters across the Bay area and fostered
diverse user membership through the introduction of working groups. Barton also served as a founding member of the
Board of Directors for International
.NET Association and has written several seminal
articles on .NET technology. |
Volker Frank
 Volker Frank supports the
leadership teams of small and medium-size businesses to develop clear strategic
visions and improve effectiveness. Volker's expertise lies in identifying key business
processes and measurements, facilitating strategic planning with actionable goals
for teams and departments, and providing leadership coaching for managers at every
organizational level. Volker has 12 years of software consulting experience working
with large corporations such as PeopleSoft,
Johnson & Johnson,
Microsoft, mid-size companies and startups. He has designed and implemented
mission critical software tools that provide his clients with a competitive edge
and increased organizational effectiveness. Volker combines his deep understanding
of business processes and cross-functional collaboration with transformational leadership
coaching. He assists his clients in finding congruent leadership stances and improving
their personal effectiveness. Volker's coaching style is based on 8 years of experience
working with systemic group dynamics rooted in the Systemic Constellation approach,
and NLP-based personal-effectiveness coaching. |
Antje Croseck
Antje brings more than a decade of experience as a senior manager at Kraft Foods Germany where her work focused on line and staff
functions for international procurement, human resources and internal communication. For the past 7 years she has been working as
an independent consultant focusing on leadership,team and organizational development.
The focus of her practice is end-to-end development of individual and group capability. This includes goal setting, monitoring of
change, and management coaching, team development and leadership training. Her diverse range of clients have included
Warner Brothers,
eBay,
Deutsche Bahn AG,
Roche, and
Bombardier.
Antje's educational background is in business administration with a focus on foreign trade and logistics. She carries additional
certifications as a consultant and counselor from the Institute for Supervision and Organizational Consulting ISO Berlin-Cologne and is
accredited as a TMS (Team Management System) trainer. She has also been certified for diagnostics such as: BarOn EQI; Leadership
Effectiveness Analysis (LEA), Personal Directions (PD) of Management Research Group, Boston.
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Jack Whalen
Jack has over two decades of experience -- including a dozen years at
Xerox’s Palo Alto Research Center (PARC) -- leading projects
on user/customer experience, customer services, peer-to-peer sharing of user-generated content, and knowledge management more generally.
In these projects Jack goes wherever customers or employees live and work, whether in the States or abroad, immersing himself in their environment,
seeing the world through their eyes and advocating for their needs, translating those needs into design specifications, marketing strategies, and business innovations.
Jack's ethnographic research at PARC on how to support knowledge sharing practices in work communities was instrumental in the development of the
Eureka ‘technical tips’ system for the Xerox service force. 15,000 service technicians across the globe currently use Eureka, solving over 750,000 problems
each year for an estimated annual savings to Xerox of $20M.
More recently, Jack has been working with an international marine conservation NGO on building an online community for sustainable fishing issues, one
that will be based on user-generated content. He is also collaborating with the NGO on improving their internal organizational processes and communication strategy.
Jack received a PhD in sociology from the University of California, Santa Barbara. He has published research papers on a wide variety of topics and given talks about
his work at companies and universities around the world. He is a citizen of both the United States and Ireland.
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Nick Topolos
 Since
1995, Nick Topolos has worked on branding and customer experience projects with major
corporations such as The Gap,
Intel, and WalMart, as well as creating
effective solutions for wineries and food companies such as
Joseph Phelps, Domaine Chandon, and
Stone-Buhr Flour. As an early Web pioneer,
Nick has always strived to provide high-quality visual and information design and
has firmly established a reputation for delivering user-centered, well-architected
projects on budget and on time-every time.
Before starting his own business, Nick worked at both
Macy’s and The Gap, where among other duties
he helped launch both their corporate intranet and Internet sites. He co-founded
Evolve Design in 1995 and worked with major corporations like
Gap, Intel, and
WalMart, as well as creating effective branding solutions for technology
companies like SBC, BEA
WebLogic and Lotus.
In whatever he does, Nick has provides the highest quality visual
and information design and has established a reputation for delivering user-centered,
architected projects on budget and on time-every time.
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Network Partners
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